Frequently Asked Questions

Where are you located?

We are located on the 5th floor of the Jefferson Building on the corner of E Jefferson Street and 14th Avenue. The clinic is directly across from the Seattle University soccer field.

Where do I park?

Free parking is available in the garage attached to our building. Visitor spaces are located on the top level near the exit. If visitor spaces are full, you may use one of our reserved Atlas Chiropractic Health Center parking spots. We’ve included photos at the bottom of this page to make finding the garage easier—look for the big red arrows!

Is the office accessible?

Yes. There is a wheelchair accessible entrance through the parking garage next to the ADA parking spaces, which provides access to elevators on two garage levels.

What forms of payment do you accept?

We accept insurance, HSA and FSA cards, debit cards, credit cards, Apple Pay, and Google Pay.

Do you offer reminders for appointments?

Yes. We send text and email reminders 24 hours before your appointment and again one hour prior to the appointment time.

Do you take insurance?

Yes. We are currently in network with Aetna, Ambetter/Coordinated Care, Anthem, Kaiser Permanente PPO and HMO plans, LifeWise, Meritain, Personify, Premera, and Regence. Please note that our massage therapist is currently not in network with Regence. We do our best to verify insurance benefits before your first visit. However, some insurance carriers limit or restrict the benefit information available to providers, so we may not always be able to obtain complete benefit details. Verification of benefits is not a guarantee of coverage or payment. If you have questions about your eligibility, benefits, deductible, copay, coinsurance, or coverage, we recommend contacting your insurance company directly using the Member Services number on the back of your insurance card. We are also currently accepting new first-party PIP (auto accident) and Workers’ Compensation/L&I patients. We are not in network with Medicaid, Apple Health, Molina, UnitedHealthcare, or Cigna, and we do not bill these plans.

Do you treat pregnant patients?

Yes. Chiropractic care during pregnancy can be safe and beneficial. Dr. Xidos uses gentle techniques and can modify treatment to ensure comfort at every stage of pregnancy. Prenatal massage may also be available depending on your stage of pregnancy and any medical considerations. Please inform the front desk and doctor if you are pregnant or may be pregnant.

Do you treat babies and children?

Yes. Dr. Xidos provides chiropractic care for patients of all ages, including infants and children. Techniques are gentle, safe, and always adapted to the age, size, and comfort of the child. If you have questions about whether chiropractic care is appropriate for your child, our office is happy to discuss this with you.

What is your cancellation policy?

New chiropractic patient appointments require 24-hour notice to cancel or reschedule. Late cancellations or no-call, no-show appointments will result in a fee. Routine chiropractic appointments that are not canceled by the end of the business day may also result in a cancellation fee. Massage appointments require 24-hour notice to cancel or reschedule. Late cancellations or no-call, no-show appointments may result in a fee. These fees cannot be billed to insurance. Patients who arrive more than 15 minutes late may have their appointment automatically canceled unless this is discussed beforehand.

Do you offer Atlas Orthogonal chiropractic or Atlas Orthogonal adjustments?

No. Atlas Chiropractic Health Center does not offer Atlas Orthogonal chiropractic or Atlas Orthogonal adjustments. Dr. Xidos does adjust the atlas as part of full-body chiropractic care, but she is a manual full-body chiropractor and does not practice the Atlas Orthogonal technique. If you are specifically searching for an Atlas Orthogonal chiropractor, our office does not provide that service.
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